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On October 19, 2010, Learning@Cisco announced the evolution of the CCVP certification, renaming it CCNP Voice. The new CCNP Voice certification reflects alignment to Cisco’s Unified Communications and Collaboration v8.0 solutions portfolio and aligns it with the latest courses and exams.
The Troubleshooting Cisco Unified Communications v8.0 (TVOICE v8.0) 642-427 is the exam associated with the CCNP Voice certification. This exam tests a candidate’s knowledge and skills required to troubleshoot Cisco Unified Communications systems and solutions in different deployments. In addition, the exams tests a candidates knowledge in troubleshooting methodology, triage, resources, tools, and fixes for Cisco Unified Communications Manager and the new v8.0 features such as Call Control Discovery, SIP Precondition, Extension Mobility Cross Cluster as well as dial plan troubleshooting including globalized call routing. Candidates can prepare for this exam by taking the TVOICE v8.0 Troubleshooting Cisco Unified Communications v8.0 (TVOICE v8.0) 642-427 course.
The following topics are general guidelines for the content likely to be included on the 642-427 TVOICE v8.0 exam. However, other related topics may also appear on any specific delivery of the exam. In order to better reflect the contents of the exam and for clarity purposes, the guidelines below may change at any time without notice.
CCNP Voice 642-427 TVOICE v8.0 Exam topics
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