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CCNP Voice 642-467 CAPPS v8.0 Exam topics
642-467 CAPPS v8.0 Exam Topics (Blueprint)
Exam Description
The Integrating Cisco Unified Communications Applications v8.0 (CAPPS v8.0) 642-467 is the exam associated with the CCNP Voice certification. This exam tests a candidate’s knowledge of how to integrate the new Unified Communications Applications, which are part of the new version 8.0 Cisco Voice software. Candidates can prepare for this exam by taking the CAPPS v8.0 Integrating Cisco Unified Communications Applications v8.0 642-467 course.
Exam Topics
The following information provides general guidelines for the content likely to be included on the 642-467 CAPPS v8.0 exam. However, other related topics may also appear on any specific delivery of the exam. In order to better reflect the contents of the exam and for clarity purposes the guidelines below may change at any time without notice.
Configure Cisco Unity Connection
Choose the appropriate desktop messaging interface for client machines
Integrate Cisco Unity Connection and Cisco Unified Communications Manager
Configure Cisco Unity Connection system settings
Describe call management options
Configure call routing options
Configure audiotext applications
Configure Cisco Unity Connection partitions and search spaces
Configure account policies, subscriber classes of service, and subscriber templates
Import user accounts into Cisco Unity Connection
Troubleshoot Cisco Unity Connection
Configure Cisco Unity Express using the GUI
Choose the appropriate desktop messaging interface for endpoints
Integrate Cisco Unity Express and Cisco Unified Communications Manager Express
Configure Cisco Unity Express system settings
Configure call routing options
Configure auto-attendant
Configure account policies, subscriber classes of service, and subscriber templates
Import user accounts into Cisco Unity Express from Cisco Unified Communications Manager Express
Troubleshoot Cisco Unity Express
Configure VPIM to network Cisco Unity Connection and Cisco Unity Express
Describe VPIM
Configure VPIM on Cisco Unity Connection
Configure VPIM on Cisco Unity Express
Implement Cisco Unified Presence Solution
Describe the function and operation of Cisco Unified Presence
Describe Cisco Unified Presence solution components
Describe the Cisco Unified Presence solution communication flows
Configure Cisco Unified Communications Manager for integration with Cisco Unified Presence
Integrate Cisco Unified Presence with Cisco Unified Communications Manager
Integrate Cisco Unified Presence with Cisco Unified Communications applications
Troubleshoot Cisco Unified Presence
CCNP Voice 642-467 CAPPS v8.0 Exam Overview
642-467 CAPPS v8.0
Integrating Cisco Unified Communications Applications v8.0 (CAPPS v8.0)
Exam Number:
642-467
Associated Certifications:
CCNP Voice (formerly known as CCVP)
Duration:
75 minutes (60 – 70 questions)
Available Languages:
English
Click Here to Register:
Pearson VUE
Important information regarding CCNP Voice Certification
On October 19, 2010, Learning@Cisco announced the evolution of the CCVP certification, renaming it CCNP Voice. The new CCNP Voice certification reflects alignment to Cisco’s Unified Communications and Collaboration v8.0 solutions portfolio and aligns it with the latest courses and exams.
Exam Description
The Integrating Cisco Unified Communications Applications v8.0 (CAPPS v8.0) 642-467 is the exam associated with the CCNP Voice certification. This exam tests a candidate’s knowledge of how to integrate the new Unified Communications Applications, which are part of the new version 8.0 Cisco Voice software. Candidates can prepare for this exam by taking the Integrating Cisco Unified Communications Applications v8.0 (CAPPS v8.0) 642-467 course.
Exam Topics
The following information provides general guidelines for the content likely to be included on the 642-467 CAPPS v8.0 exam. However, other related topics may also appear on any specific delivery of the exam.
CCNP Voice 642-467 CAPPS v8.0 Exam topics
CCNP Voice 642-642 QoS Exam topics
642-642 QoS Exam Topics (Blueprint)
Exam Description
The QoS exam is one of the qualifying exams for the CCIP, CCNP Voice, Cisco IP Telephony Design Specialist, Cisco IP Telephony Express Specialist, Cisco IP Telephony Operations Specialist, and Cisco IP Telephony Support Specialist certifications. The QoS 642-642 exam will test materials covered under the Implementing Cisco Quality of Service QoS v2.3 course. The exam will certify that the successful candidate has knowledge and skills necessary to configure and troubleshoot Cisco IOS routers running Quality of Service protocols in Service Provider and Enterprise environments. The exam covers topics on IP QoS, classification and marking Mechanisms, queuing mechanisms, traffic shaping and policing mechanisms, congestion avoidance mechanisms, link efficiency mechanisms, modular QoS command line interface, and QoS Best Practices.
Exam Topics
The following information provides general guidelines for the content likely to be included on the exam. However, other related topics may also appear on any specific delivery of the exam.
IP QoS Fundamentals
Given a description of a converged network, identify problems that could lead to poor quality of service and explain how the problems might be resolved
Define the term Quality of Service (QoS) and identify and explain the key steps to implementing QoS on a converged network
IP QoS Components
List and explain the models for providing Quality of Service on a network
Explain the purpose and function of the DiffServ model
Describe the basic format of and explain the purpose of the DSCP field in the IP header
Define and explain the different per hop behaviors used in DSCP
Explain the interoperability between DSCP-based and IP-precedence-based devices in a network
Given a list of QoS actions, correctly match the QoS actions to mechanisms for implementing QoS and identify where in a network the different QoS mechanisms are commonly used
Modular QoS CLI and Auto-QoS
Given a network requiring QoS, explain how to implement a QoS policy using MQC
Explain how AutoQoS is used to implement QoS policy
Classification and Marking
Explain how link layer and network layer markings are used to define service classes and the different applications represented by each of these service classes
Given a network and a description of QoS issues, use MQC CLI commands to classify packets
Given a network and a description of QoS issues, use class-based marking to assign packets to a specific service class
Describe the function of Network Based Application Recognition
Describe the purpose of pre-classification to support QoS in various VPN (IPSEC, GRE, L2TP) configurations
Describe QoS trust boundaries and their significance in LAN based classification and marking
Identify the different classification and marking options available on Cisco L2 and L3 switching platforms
Congestion Management Methods
List and explain the different queuing algorithms
Explain the components of hardware and software queuing systems on Cisco routers and how they are effected by tuning and congestion
Describe the benefits and drawbacks of using WFQ to implement QoS
Explain the purpose and features of Class-Based WFQ (CBWFQ)
Explain the purpose and features of Low Latency Queuing (LLQ)
Identify the Cisco IOS commands required to configure and monitor LLQ on a Cisco router
Describe and explain the different queuing capabilities available on the Cisco Catalyst 2950 Switch
Congestion Avoidance Methods
Describe the drawbacks tail drop as a congestion control mechanism
Describe the elements of a RED traffic profile
Describe Weighted Random Early Detection and how it can be used to prevent congestion
Identify the Cisco IOS commands required to configure and monitor DSCP-based CB-WRED
Explain how ECN interacts with WRED in Cisco IOS
Traffic Policing and Shaping
Describe the purpose of traffic conditioning using traffic policing and traffic shaping and differentiate between the features of each
Explain how network devices measure traffic rates using single rate or dual rate, single or dual token bucket mathematical models
Identify the Cisco IOS commands required to configure and monitor single rate and dual rate CB-Policing
Identify the Cisco IOS commands required to configure and monitor percentage based CB-Policing
Explain how the two rate limits, average rate and peak rate, can be used to rate limit traffic
Identify the Cisco IOS commands required to configure and monitor CB-Shaping
Identify the Cisco IOS commands required to configure and monitor Frame Relay adaptive CB-Shaping on Frame Relay interfaces
Link Efficiency Mechanisms
Explain the various link efficiency mechanisms and their function
Identify the Cisco IOS commands required to configure and monitor CB header compression
Given a list of link speeds and a specific delay requirement, determine the proper fragment size to use at each link speed and identify the typical delay requirement for VoIP packets
Identify the Cisco IOS commands required to configure and monitor Multilink PPP with Interleaving
Identify the Cisco IOS commands required to configure and monitor FRF.12
QoS Best Practices
Explain the QoS requirements of the different application types
List typical enterprise traffic classes then identify the delay, jitter, packet loss and bandwidth requirements of each traffic class
Explain the best practice QoS implementations and configurations within the campus LAN
Explain the best practice QoS implementations and configurations on the WAN customer edge (CE) and provider edge (PE) routers
Get your CCNP Voice 642-642 QoS Exam dumps
CCNP Voice 642-642 QoS Exam Overview
642-642 QoS
Quality of Service Exam
For CCVP and CCNP Voice candidates, the last day to test: February 28, 2011*
Exam Number:
642-642
Associated Certifications:
CCIP, CCNP Voice (formerly known as CCVP), Cisco IP Telephony Express Specialis, and Cisco IP Telephony Design Specialist
Duration:
90 minutes (45-55 questions)
Available Languages:
English, Japanese
Click Here to Register:
Pearson VUE
*The QoS exam will continue to be available for earning the other associated certifications after February 28, 2011.
Important information regarding CCNP Voice Certification
On October 19, 2010, Learning@Cisco announced the evolution of the CCVP certification, renaming it CCNP Voice. The new CCNP Voice certification reflects alignment to Cisco’s Unified Communications and Collaboration v8.0 solutions portfolio and aligns it with the latest courses and exams.
Exam Description
The QoS exam is one of the qualifying exams for the CCIP, CCNP Voice, Cisco IP Telephony Design Specialist, Cisco IP Telephony Express Specialist, Cisco IP Telephony Operations Specialist, and Cisco IP Telephony Support Specialist certifications. The QoS 642-642 exam will test materials covered under the Implementing Cisco Quality of Service QoS v2.3 course. The exam will certify that the successful candidate has knowledge and skills necessary to configure and troubleshoot Cisco IOS routers running Quality of Service protocols in Service Provider and Enterprise environments. The exam covers topics on IP QoS, classification and marking Mechanisms, queuing mechanisms, traffic shaping and policing mechanisms, congestion avoidance mechanisms, link efficiency mechanisms, modular QoS command line interface, and QoS Best Practices.
Exam Topics
The following information provides general guidelines for the content likely to be included on the exam. However, other related topics may also appear on any specific delivery of the exam.
CCNP Voice 642-642 QoS Exam topics
Get your CCNP Voice 642-642 QoS Exam dumps
CCNP Voice 642-427 TVOICE v8.0 Exam topics
642-427 TVOICE v8.0 Exam Topics (Blueprint)
Exam Description
The Troubleshooting Cisco Unified Communications v8.0 (TVOICE v8.0) 642-427 is the exam associated with the CCNP Voice certification. This exam tests a candidate’s knowledge and skills required to troubleshoot Cisco Unified Communications systems and solutions in different deployments. In addition, the exams tests a candidates knowledge in troubleshooting methodology, triage, resources, tools, and fixes for Cisco Unified Communications Manager and the new v8.0 features such as Call Control Discovery, SIP Precondition, Extension Mobility Cross Cluster as well as dial plan troubleshooting including globalized call routing. Candidates can prepare for this exam by taking the Troubleshooting Cisco Unified Communications v8.0 (TVOICE v8.0) 642-427 course.
Exam Topics
The following information provides general guidelines for the content likely to be included on the 642-427 TVOICE v8.0 exam. However, other related topics may also appear on any specific delivery of the exam. In order to better reflect the contents of the exam and for clarity purposes the guidelines below may change at any time without notice.
Apply the Cisco recommended methodology used to determine general Unified communications system problems and issues
Describe the steps that can be used to identify a problem with a given unified communication system
Identify tools available for troubleshooting
Identify tools available for monitoring
Identify available tools to operate and troubleshoot a Unified Communications System
Describe troubleshooting and monitoring tools
Determine appropriate tools to use for troubleshooting and monitoring system
Correlate events based on traces, logs, debugs and output of monitoring tools
Parse and interpret traces, logs, debugs and output of monitoring tools
Troubleshoot registration issues
Troubleshoot issues with endpoint registration
Troubleshoot issues with gateway registration
Troubleshoot call setup issues
Troubleshoot intersite call setup issues
Troubleshoot intrasite call setup issues
Troubleshoot off-net call setup issues
Troubleshoot database issues
Troubleshoot database replication issues in Cisco Unified Communications Manager
Troubleshoot call control discovery and Cisco Inter Company Media Exchange
Troubleshoot Service Advertisement Framework Forwarder issues
Troubleshoot Service Advertisement Framework Client Control issues
Troubleshoot Service Advertisement Framework Call Control Discovery issues
Troubleshoot application issues
Troubleshoot Cisco Extension Mobility issues
Troubleshoot Cisco Unified Communications Manager Device Mobility issues
Troubleshoot Cisco Unified Mobility issues
Troubleshoot media resources
Troubleshoot Music on Hold
Troubleshoot conference bridges
Troubleshoot transcoders
Troubleshoot MTP
Troubleshoot voice quality issues
Troubleshoot echo
Troubleshoot dropped calls
Troubleshoot audio quality issues
CCNP Voice 642-427 TVOICE v8.0 Exam Overview
642-427 TVOICE v8.0
Troubleshooting Cisco Unified Communications v8.0 (TVOICE v8.0)
Exam Number:
642-427
Associated Certifications:
CCNP Voice (formerly known as CCVP)
Duration:
90 minutes (60 – 70 questions)
Available Languages:
English
Click Here to Register:
Pearson VUE
Important information regarding CCNP Voice Certification
On October 19, 2010, Learning@Cisco announced the evolution of the CCVP certification, renaming it CCNP Voice. The new CCNP Voice certification reflects alignment to Cisco’s Unified Communications and Collaboration v8.0 solutions portfolio and aligns it with the latest courses and exams.
Exam Description
The Troubleshooting Cisco Unified Communications v8.0 (TVOICE v8.0) 642-427 is the exam associated with the CCNP Voice certification. This exam tests a candidate’s knowledge and skills required to troubleshoot Cisco Unified Communications systems and solutions in different deployments. In addition, the exams tests a candidates knowledge in troubleshooting methodology, triage, resources, tools, and fixes for Cisco Unified Communications Manager and the new v8.0 features such as Call Control Discovery, SIP Precondition, Extension Mobility Cross Cluster as well as dial plan troubleshooting including globalized call routing. Candidates can prepare for this exam by taking the TVOICE v8.0 Troubleshooting Cisco Unified Communications v8.0 (TVOICE v8.0) 642-427 course.
Exam Topics
The following topics are general guidelines for the content likely to be included on the 642-427 TVOICE v8.0 exam. However, other related topics may also appear on any specific delivery of the exam. In order to better reflect the contents of the exam and for clarity purposes, the guidelines below may change at any time without notice.
CCNP Voice 642-427 TVOICE v8.0 Exam topics
CCNP Voice 642-426 TUC Exam topics
642-426 TUC Exam Topics (Blueprint)
Exam Description
The 642-426 Troubleshooting Cisco Unified Communications Systems (TUC) exam is the exam associated with the CCNP Voice certification. Candidates can prepare for this exam by taking Troubleshooting Cisco Unified Communications (TUC) course. The exam will certify that the successful candidate has the knowledge and skills necessary to troubleshoot Enterprise CallManager, Unity, and IP network deployments. The exam addresses hands-on experience in configuring, deploying, and troubleshooting Unified Communications solutions see Claims and Components attached).
Exam Topics
The following topics are general guidelines for the content likely to be included on the 642-426 TUC exam. However, other related topics may also appear on any specific delivery of the exam. In order to better reflect the contents of the exam and for clarity purposes, the guidelines below may change at any time without notice.
Apply the Cisco recommended methodology used to determine general Unified communications system problems and issues
Describe the steps that can be used to identify a problem with a given unified communication system
Identify tools that can be used to identify and isolate problems
Correlate events (using traces, logs, and monitoring tools to identify the problem)
Parse and interpret trace logs and system logs
Troubleshoot call setup issues
Troubleshoot PSTN call setup issues
Troubleshoot intersite call setup issues
Troubleshoot intrasite call setup issues
Troubleshoot registration issues
Troubleshoot issues with endpoint registration
Troubleshoot issues with gateway registration
Troubleshoot issues with gatekeeper registration
Troubleshoot database issues
Troubleshoot database replication issues in CallManager 4.x
Troubleshoot database replication issues in CallManager 5.x
Troubleshoot 3rd party LDAP synchronization issues
Troubleshoot application issues
Troubleshoot voicemail integration
Troubleshoot CTI integration issues
Troubleshoot IP phone XML services
Troubleshoot media resources
Troubleshoot music on hold
Troubleshoot conference bridges
Troubleshoot transcoders
Troubleshoot MTP
Troubleshoot voice quality issues
Troubleshoot echo
Troubleshoot dropped calls
Troubleshoot audio quality issues
Troubleshoot security issues
Troubleshoot authentication issues
Troubleshoot certificate issues
Get your CCNP Voice 642-426 TUC Exam dumps
CCNP Voice 642-426 TUC Exam Overview
642-426 TUC
Troubleshooting Unified Communications
Last day to test: February 28, 2011
Exam Number:
642-426
Associated Certifications:
CCNP Voice (formerly known as CCVP)
Duration:
90 minutes (50-60 questions)
Available Languages:
English, Japanese
Click Here to Register:
Pearson VUE
Important information regarding CCNP Voice Certification
On October 19, 2010, Learning@Cisco announced the evolution of the CCVP certification, renaming it CCNP Voice. The new CCNP Voice certification reflects alignment to Cisco’s Unified Communications and Collaboration v8.0 solutions portfolio and aligns it with the latest courses and exams.
Exam Description
The 642-426 Troubleshooting Cisco Unified Communications Systems (TUC) exam is the exam associated with the CCNP Voice certification. Candidates can prepare for this exam by taking Troubleshooting Cisco Unified Communications (TUC) course. The exam will certify that the successful candidate has the knowledge and skills necessary to troubleshoot Enterprise CallManager, Unity, and IP network deployments. The exam addresses hands-on experience in configuring, deploying, and troubleshooting Unified Communications solutions (see Claims and Components attached).
Exam Topics
The following topics are general guidelines for the content likely to be included on the 642-426 TUC exam. However, other related topics may also appear on any specific delivery of the exam. In order to better reflect the contents of the exam and for clarity purposes, the guidelines below may change at any time without notice.
CCNP Voice 642-426 TUC Exam topics
Get your CCNP Voice 642-426 TUC Exam dumps
CCNP Voice 642-457 CIPT2 v8.0 Exam topics
642-457 CIPT2 v8.0 Exam Topics (Blueprint)
Exam Description
The Implementing Cisco Unified Communications Manager, Part 2 v8.0 (CIPT2 v8.0) 642-457 is the exam associated with the CCNP Voice certification. This exam tests a candidate’s skills in implementing a Cisco Unified Communications Manager solution in a multisite environment and applying a dial plan for a multisite environment, configuring survivability for remote sites during WAN failure and implementing solutions to reduce bandwidth requirements in the IP WAN. Candidates can prepare for this exam by taking the CIPT2 v8.0 Implementing Cisco Unified Communications Manager, Part 2 v8.0 (CIPT2 v8.0) 642-457 course.
Exam Topics
The following information provides general guidelines for the content likely to be included on the 642-457 CIPT2 v8.0 exam. However, other related topics may also appear on any specific delivery of the exam. In order to better reflect the contents of the exam and for clarity purposes the guidelines below may change at any time without notice.
Describe and implement centralized call processing redundancy
Describe device fail over
Configure call survivability
Configure Cisco Unified Survivable Remote Site Telephony operation
Configure Cisco Unified Communications Manager Express to provide redundancy
Configure MGCP Fallback operation
Verify redundancy operations
Describe and configure a multi-site dial plan for Cisco Unified Communication Manager
Describe the issues with multi-site dial plans
Describe the differences between the various gateways and trunk types supported by Cisco Unified Communication Manager
Implement trunks
Describe globalized call routing
Implement a numbering plan for multi-site topologies
Configure tailend hop off
Implement call control discovery and Cisco Inter Company Media Exchange
Configure Service Advertisement Framework Forwarder
Configure Service Advertisement Framework Client Control
Configure Service Advertisement Framework Call Control Discovery
Implement bandwidth management and Call Admission Control
Configure regions
Implement transcoders and MTPs
Configure locations
Implement RSVP agents
Implement SIP precondition
Describe functionality of a gatekeeper
Implement gatekeeper-based Call Admission Control
Configure Automated Alternate Routing
Configure multi-site Music on Hold
Implement mobility features
Configure Cisco Unified Communications Manager Device Mobility
Configure Cisco Extension Mobility
CCNP Voice 642-457 CIPT2 v8.0 Exam Overview
642-457 CIPT2 v8.0
Implementing Cisco Unified Communications Manager, Part 2 v8.0 (CIPT2 v8.0)
Exam Number:
642-457
Associated Certifications:
CCNP Voice (formerly known as CCVP)
Duration:
90 minutes (60 – 70 questions)
Available Languages:
English, Japanese
Click Here to Register:
Pearson VUE
Important information regarding CCNP Voice Certification
On October 19, 2010, Learning@Cisco announced the evolution of the CCVP certification, renaming it CCNP Voice. The new CCNP Voice certification reflects alignment to Cisco’s Unified Communications and Collaboration v8.0 solutions portfolio and aligns it with the latest courses and exams.
Exam Description
The Implementing Cisco Unified Communications Manager, Part 2 v8.0 (CIPT2 v8.0) 642-457 is the exam associated with the CCNP Voice certification. This exam tests a candidate’s skills in implementing a Cisco Unified Communications Manager solution in a multisite environment, applying a dial plan for a multisite environment, configuring survivability for remote sites during WAN failure, and implementing solutions to reduce bandwidth requirements in the IP WAN. Candidates can prepare for this exam by taking the CIPT2 v8.0 Implementing Cisco Unified Communications Manager, Part 2 v8.0 (CIPT2 v8.0) 642-457 course.
Exam Topics
The following topics are general guidelines for the content likely to be included on the 642-457 CIPT2 v8.0 exam. However, other related topics may also appear on any specific delivery of the exam. In order to better reflect the contents of the exam and for clarity purposes, the guidelines below may change at any time without notice.
CCNP Voice 642-457 CIPT2 v8.0 Exam topics
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